by ProtoCall | Clinical Training, Corporate Updates
Our Manager of Clinical Operations, Brandt Rigby, collaborated with Pierce County (WA) 211 to present tips for telephone behavior that helps connect with a caller in crisis. These stakeholders in a PAR initiative (Prevent-Avert-Respond) learned about creating rapport,...
by ProtoCall | Clinical Training, ProtoCall in the News
#GivingTuesday and Mental Health First Aid During the week of #GivingTuesday, The New Mexico Crisis and Access Line is giving back to the community and offering a free Mental Health First Aid course. #GivingTuesday is a global day of giving fueled by the power of...
by Tim Allen | Clinical Training
The purpose of this post is to open a conversation about how we view people calling for help as either in crisis or not in crisis. It is a challenge for us all to think about the moment we have said, or have heard others say, “Why do people who are not in crisis call...
