[Editor’s Note: NMCAL (New Mexico Crisis and Access Line) has partnered with Bernalillo County’s 911 to give callers more immediate access to crisis services.]
Bernalillo County residents caught in a
mental-health crisis can now call 911 to
be connected with a counselor any time
of the day or night.
Help is available in both English and Spanish.
The goal is to make it easier for people to connect with the services they need, without having to remember or look up the number for a mental health hotline.
It could also avoid a full lights-and-sirens response to a person in crisis when a simpler, less-intimidating response is appropriate, supporters say.