ProtoCall Call Center


Join the experienced team that improves access to care when it’s needed most.

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“We provide timely, effective assessment and intervention to people in time of crisis and ensure continuous, quality access to professional behavioral health and wellness services.”

This is our mission at ProtoCall, and it drives everything we do. Because ProtoCall’s contact centers operate 24 hours a day, 7 days a week, 365 days a year, we can offer a variety of schedules and a great deal of flexibility.

Do our core values match who you strive to be?

Adaptability and flexibility: We believe in keeping promises – to ourselves, to our clients, and to our customers. In order to deliver on those promises, we readily adapt to change and move in tandem with the needs of those we serve and those with whom we serve.
Quality: In our critical work, doing it right means changing lives. We are committed to quality in all we do.
Teamwork: We respect, listen, support and strive to see the best in each other. We work together for the common good. We do our own jobs and lend a helping hand to others as they endeavor to do theirs.
Integrity/ethics: Before all else comes honesty, courage, and commitment to doing the right thing in all things. Help people find solutions, strengths, and a real future.

If you are committed to quality and to offering the best of yourself to your team and your clients, consider joining us!

ProtoCall is an Equal Employment Opportunity Employer.

ProtoCall What We Do
ProtoCall What We Do
ProtoCall What We Do
ProtoCall What We Do

What our staff say about working at ProtoCall:

Clinical Specialist

“I have been blessed to be surrounded by amazing coworkers, superb supervisors and outstanding administrative staff. My foundation and growth has been greatly supported by this unique organization.”

Care Associate

“The high level of compassion, professionalism, dedication and humor that I witness each shift has been very inspiring.”

Peer Support Specialist

“It has been the most fulfilling job I have ever had and I thank you all for helping create an environment that provides safety, vulnerability and joy.”