Be the solution.

Looking for work with purpose? We’re looking for diverse, driven people to join our passionate team of professionals.


Explore career opportunities

Grow with us.

We’re always expanding our team and capabilities to cover more of the moments that matter.

Do you believe that there’s always an opportunity for compassion in a crisis? Do you want to restore hope and make high-quality help more accessible? If so, you could be a great addition to our team. Our company was founded by clinicians in 1992 to fill in critical gaps in care for organizations coast to coast. Over the years, we’ve evolved to provide additional services, but we remain committed to being the most trusted team in crisis care.

Whether you’re finding your purpose or choosing your next career-defining challenge, you can start making a difference on day one.


There’s no other organization quite like ours.

Our support promotes safe, healthy, and equitable communities. Providing it requires thriving team members working in a healthy, empowering environment.

Workplace Flexibility

Because our contact centers operate 24/7/365, our call takers work non-traditional hours. This means we can offer a great deal of scheduling flexibility beyond 9-to-5.

Embracing Remote Work

Our team is now working remotely, including training. Our company is committed to sustaining an inclusive remote workplace that enhances everyone’s mental and physical well-being.

Competitive Benefits

Enjoy up to 24 days of PTO in the first year; Medical, Dental, Vision, Disability, and Life Insurance; 401(k) Matching; Student Loan and Transportation Assistance; and EAP Services.

 A Community of Caring

Collaborate with a great group of people on a mission to uplift humanity. ProtoPeeps enjoy ample opportunities for career and personal development, volunteerism, and community giving.

Protocall is proud to have won multiple top workplace awards since 2020. This award is based solely on anonymous employee feedback gathered through a third-party survey that measures 15 drivers of engaged cultures that are critical to the success of an organization.



Top Workplace Industry Award for Healthcare
Top Workplace Award – New Mexico
Culture Excellence Award for Purpose and Values


Top Workplace Award – Oregon
Culture Excellence Award for Purpose and Values
Top 25% of Companies for Meaningful Work


Culture Excellence Award for Top Managers
Culture Excellence Award for Remote Work
Top 25% of Companies for Meaningful Work


Top Workplace Award – Oregon








See what our team members are saying.


“This has been the most fulfilling job I have ever had. Thank you all for creating an environment of safety, vulnerability, and joy!”


“The compassion, professionalism, dedication, and humor I witness each shift is inspiring.”


“I’m surrounded by amazing coworkers, superb supervisors, and outstanding administrative staff. My growth has been greatly supported by this unique organization.”

Our organizational culture is rooted in our shared values.

Watch Brenda Chirindo on Teamwork

Watch Laura Schafer on Integrity

Watch Rebecca Taplin on Quality


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