ProtoCall’s Response to COVID-19:

ProtoCall is operating 100% remotely as of 3/24/20. We are proud to have been able to make this transition without any disruption to our services. We continue to closely monitor changes in call volume, disruptions in emergency services access, and other impacts of this unprecedented situation.
Any customer organization experiencing their own disruption or change in operations are asked to keep their Relationship Manager informed so our staff have up to date information about how to support your callers.
If your organization is not a current partner of ours and is facing challenges with telephonic behavioral health access during this time you can connect with us about services at

Here, when help is called for.

ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services. Since 1992, over 275 behavioral health organizations have trusted us to provide seamless access to crisis assessment, intervention, and stabilization 24 hours a day, 7 days a week, 365 days a year.  Read More

Over one million people worldwide die by suicide each year and the negative ripple effect devastates millions more. We at ProtoCall know this all too well and have committed ourselves to improving access and support for those in need of behavioral health support. ProtoCall is proud to be the Executive Producers of the upcoming documentary film, “Suicide: The Ripple Effect,” by Kevin Hines and Emmy Awarding winning director, John Gilbert. The Ripple Effect is more than just a movie – it is a movement that speaks to the importance of what we do here at ProtoCall Services.

Here’s what people are saying about ProtoCall

From Our Customers

“This is a partnership based on the shared commitment of providing the highest levels of service to our customers. We have full confidence in ProtoCall’s abilities, and the greatest respect for their integrity.”

From Our Callers

“I appreciated being able to talk and feel supported. I’m really touched by the kindness you show. By the way, I’m not anxious anymore.”

Employees of ProtoCall Confer on a case.

From Our Staff

“Never underestimate the potential you have to save a life or dramatically improve it every minute you are [on a call], interacting with the people served, and one another. Very few places beyond ProtoCall can offer that.”

What Our Work Means to Us

While providing easy access to service is important, doing it well is essential. We are the nation’s most experienced and trusted provider of specialty telephonic behavioral health services for all types of behavioral health organizations. We know how important providing seamless access to crisis assessment, intervention, and stabilization can be for your business. Here, when help is called for. Read more about who we are… 

What Others’ Work Means to Us:

Our mission to promote seamless and highly accessible crisis services requires a mental health system that is collaborative and coordinated.  ProtoCall is proud to be a sponsor and contributor to the Zero Suicide International Declaration and the Crisis Now frameworks.

Download them here and see the results of this global collaborative effort.  Then please share these with your own networks help us make Zero Suicide a reality!  #zerosuicide #crisisnow

Zero Suicide Presentation
Crisis Now Presentation