We flexibly deliver our services at any scale. We’re driven to find solutions that work for you, your clients, and your communities. And we grow as you do.

For EAPS: We can help you extend your operations to meet the needs of your employer groups around the country and internationally –  24 hours a day, seven days a week, 365 days a year.

For CMHCs and CCBHCs: We work in concert with your clinical team, customizing the care we provide to your clients. Our Person Alert system enables you to share interventions and plans so that our staff can provide care for your callers that align with their preferred crisis and/or safety procedures.

For Colleges & Universities: We get to know your campus in order to meet the unique needs of your students and community. Our integrated tools help us provide care to the whole campus community and reduce the strain on counseling center resources.

For MBHOs: We help you meet Medicaid and NCQA standards to ensure around the clock access to immediate assistance for both your members and providers.

For Telehealth: We enable you to provide clients with immediate access to support in-between their sessions with telehealth providers in your network.

When situations escalate and need immediate remediation or emergency services, you can count on us to manage the crisis and provide transparent communications and a seamless handoff. We’ll outline the steps taken to ensure your callers receive the care they need.

All our services are provided through HIPAA-compliant software including our HITRUST CSF and MARS-E 2.0 certified proprietary call-processing platform, which processes more than 600,000 calls a year. Our tried-and-true software gives our customers access to robust reporting and dashboards such as individual call reports, monthly utilization reports and student status updates, backed up by our meticulous focus on security. 

We promise to be there for you with customized solutions at any time of the day or night – 24 hours a day, seven days a week, 365 days a year. We’re here for you during holidays, inclement weather, power outages, natural disasters, or anytime your clients simply need to connect – because we believe that together, we change lives.