Protocall Services Inc. uses this toll-free number to receive SMS-based dispatch notifications from a third-party dispatch system.

These messages are strictly operational and informational in nature and relate to dispatch events such as new service requests or system-generated updates.

 

Recipients of these messages are authorized personnel or system users who are assigned to receive dispatch notifications as part of their role. Users do not opt in through traditional consumer opt-in methods. Instead, message delivery is triggered by system events and routed to designated users based on internal configuration.

 

Example message:
“Hi Casey, you received a NEW mobile dispatch request for dispatch: 2AFGKQ5LFE. Do not reply.”

This messaging service:

• Does not send marketing or promotional messages

• Does not involve bulk messaging campaigns

• Does not support conversational replies

 

Messages are generated automatically by the dispatch system and are processed internally to support operational workflows such as alerting staff, logging events, and triggering system actions.

 

For questions regarding this messaging service, please contact:
support@protocallservices.com