Welcome to our

Keep up with the latest news about Protocall
and our Welltrack Ecosystem of Solutions.


Find out what’s happening with our company, partners, and solutions.

Protocall In The News

Protocall Services is a Top Workplaces Winner

When COVID-19 arrived, Protocall Services could have classified its workers as essential and they could have stayed in the office. But to company leaders, it was more…

Ithaca College CAPS adds new services and hires new staff

The Ithaca College Center for Counseling and Psychological Services (CAPS) has implemented a 24-hour call service, hired a new director and 11 staff members —…

A place to turn: New crisis hotline staffed by licensed mental health professionals

TRAVERSE CITY — Locals facing crises have a new place to turn next month — Northern Lakes Community Mental Health Authority brings its new 24/7…

North Country Community Mental Health launches 24-hour crisis help line

In an effort to provide a faster clinical response to a potential crisis, North Country Community Mental Health recently unveiled a new 24-hour crisis help…

About Protocall

For over 30 years, Protocall has partnered with organizations across North America to deliver round-the-clock crisis intervention, stabilization, and coordination services, tailored to diverse communities and systems of care. With its Welltrack Ecosystem of Solutions, Protocall continues to close gaps across the behavioral health care continuum. Today, more than 500 schools, communities, and behavioral health providers rely on Welltrack’s integrated platform and comprehensive suite of clinician-designed solutions to deliver seamless access to best-in-class counseling, support, navigation, and crisis services.



For media inquiries, please email