Welcome to our

Keep up with the latest news about Protocall
and our Welltrack Ecosystem of Solutions.


Find out what’s happening with our company, partners, and solutions.

Protocall In The News

Protocall Services surpasses the 6 million mark for student coverage in North America

Protocall Services partners with more than 400 higher education institutions with a total covered student population of over 6 million, ensuring flexible access to behavioral…

Rowan expands 24/7 mental health services with peer-to-peer support

Starting this semester, Rowan University students have access to a powerful mental health support resource that’s available at no cost – anytime and anywhere they…

University of Kentucky enhances approach to student mental health

University of Kentucky students can now sign up for a powerful mental health support resource that’s available to them at no cost, anytime and anywhere they…

University of West Florida to offer free, anonymous online mental health service

As an extension to its existing relationship with Protocall Services for afterhours campus counseling center coverage, the University of West Florida recently announced that it…

Protocall In The News

Protocall Services is a Top Workplaces Winner

When COVID-19 arrived, Protocall Services could have classified its workers as essential and they could have stayed in the office. But to company leaders, it was more…

Ithaca College CAPS adds new services and hires new staff

The Ithaca College Center for Counseling and Psychological Services (CAPS) has implemented a 24-hour call service, hired a new director and 11 staff members —…

About Protocall

For over 30 years, Protocall has partnered with organizations across North America to deliver round-the-clock crisis intervention, stabilization, and coordination services, tailored to diverse communities and systems of care. With its Welltrack Ecosystem of Solutions, Protocall continues to close gaps across the behavioral health care continuum. Today, more than 500 schools, communities, and behavioral health providers rely on Welltrack’s integrated platform and comprehensive suite of clinician-designed solutions to deliver seamless access to best-in-class counseling, support, navigation, and crisis services.



For media inquiries, please email